We're always happy to hear from our customers.

If you haven't already, have a look at our FAQ page as it is often the best way to find what you are looking for quickly. You can find it here.

If you still have questions, there are plenty of ways of getting in touch. For starters, you can fill in the contact form below and click Send. We will respond as soon as possible. Usually within 48 hours. 

Alternatively, we have a chat function on this very site. We are a small team but we work across Pacific and European time zones so if it’s a weekday, someone will try to respond within two hours.

Finally, you can email us at info@chanui.com or fill in the contact form below. 

If you want to write us a letter, you can post it to whichever address below is closest to you.